When teachers and NTPEs register, they should receive an email with a link to verify their accounts.  If for some reason a teacher/NTPE does not verify their account, School District Admin users can manually verify those accounts.


To see a list of Unverified Users on your portal...

  1. Login into your portal
  2. From the Administration tab, click on User Accounts
  3. From the menu of roles on the left, click Unverified Users (see attached screen grab)


To manually verify an unverified user...

  1. Login into your portal
  2. From the Administration tab, click on User Accounts
  3. From the menu of roles on the left, click Unverified Users (see screen grab)
  4. Select the user in question, and from the Actions button, click Edit User (see screen grab - Step 1)
  5. On the User's Account page, select the Roles tab and remove the Unverified User role (see screen grab - Step 2)
  6. Add the appropriate role(s) (see screen grab - Step 3)
  7. From the Administration tab, click on Assignments
  8. On the Assignments page, locate unassigned users
  9. Assign the user to the appropriate building (see screen grab - Step 4)
  10. Return to the User's Account page and click Send Message (see screen grab - Step 5).  This will send the user an email with their login credentials and directions for resetting their password.